We wanted an affordable web based Help Desk that could automatically create support tickets and manage our sales and enquiry emails. This would relieve the manual pressure of individually replying to emails by several members of our team, as we were not tracking the messages coming in and missing some vital customer enquiries. ActiDesk is the perfect solution, we set it up in minutes, very user friendly and simple to use. We created our departments and emails started appearing instantly all in one centrally managed product. More importantly, our customers love it. Wish we had invested in it ages ago!

As a leading UK Web Hosting Company we wanted a professional Help Desk and searched the market we found ActiDesk to be the most professional Help Desk that had SLA functionality to ensure we delivered and a Solution Builder tool integrated that will save us hours of repetitive responses. An excellent product targeted at the customer and operator throughout with great easy to use features and the escalation process is first class. What a great company to do business with. Well done the team at ActiDesk!

Tax Insider is one of the largest Tax e-zine websites in the UK and we wanted a Help Desk to manage the numerous amounts of support requests from accountants who needed Tax advice. We found ActiDesk and instantly liked the website and the features of ActiDesk Help Desk appeared to fit our requirements exactly. We tried the free trial and were very impressed with the set-up and got it working very quickly to our surprise. We have made some development requests and will be incorporating these into our ActiDesk soon. Perfect solution and what a great development team. Thank you, ActiDesk!